$600/Hr Consultants Were Failing. She Built Something Better | Rachel Losser on Founder Talk

She watched $600/hour consultants deliver terrible work for years. Then she quit corporate and built a better firm in 12 months.

Rachel Losser left corporate in July 2024 to start Losser Consulting Solutions. In under a year she scaled to six employees and 10-20 consultants, almost entirely on referrals. She replaced 150-page decks with 3-slide proposals and partnered with Chris Voss on a book called Lead With Empathy.

Key takeaways:

00:00:00 Introduction

00:02:16

Q: What made Rachel Losser start her own consulting firm?

A: She watched $600/hour consultants deliver terrible work and decided she could do it better

00:06:35

Q: How did replacing 150-page decks with 3 slides change her consulting business?

A: She threw out the playbook and clients loved the clarity

00:10:28

Q: What is the simplest marketing strategy for a service business?

A: Good work gets you more good work and fulfillment must be pristine

00:19:00

Q: Can AI replace consulting?

A: For AI to take her job a client would have to accurately describe what they want

00:31:35

Q: How should founders think about work-life balance?

A: Think in seasons not days with non-negotiables like dinner with your spouse every night

00:49:58

Q: What negotiation technique from Chris Voss changed everything?

A: No-based questions remove mental load and make people more comfortable agreeing

If you have ever paid too much for bad consulting or wondered whether AI is coming for your service business, this is the episode.

🔗 CONNECT WITH Rachel Losser

LinkedIn: https://www.linkedin.com/in/rachellosser/

Losser Consulting Solutions: https://losserconsultingsolutions.com/

Book: "Lead With Empathy" (co-authored chapter with Chris Voss): https://www.amazon.com/Lead-Empathy-Successbooks-Publishing/dp/B0H1KRW5KT

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